Advanced Hygiene / Clinical Consulting Clinical/Hygiene coaching enables your team to work together and refine systems to build and enhance relationships with one another as well as with patients. Only when a team truly understands all the aspects of the patient experience, can they communicate its value accurately, enhancing retention and case acceptance. Clinical/Hygiene coaching helps a team address each individual patient’s personality, oral health and total health in an enlightened manner. return to top
Building the Cosmetic Aspect of the Practice Establishing and increasing the cosmetic aspect of your dental practice takes planning, creativity and strong communication skills. With Jameson, you can develop the necessary communication and business strategies to help educate your existing patients on your aesthetic services and draw new patients to your practice. You will also learn how to involve your entire team in the process, how to create the right patient atmosphere inside the practice and how to present to and educate your patients on the cosmetic opportunities available to them. return to top
Business Monitors As CEO of a small business, you must be aware of all the systems in your practice. Monitors can help you keep a close eye on where you are excelling and where your business needs extra attention. With Jameson, you will develop monitors in your practice that will help you track the numbers you need to know to determine the health of your business. return to top
Clinical Efficiency / Ergonomics There are numerous forms of unnecessary stress caused by inconsistencies and inefficiency in the clinical area. Much of this stress can be resolved simply by establishing protocols and systems in these areas. In addition to stress in the clinical area, 80% of dentists and team members polled say they are experiencing some type of musculoskeletal pain at work. Most of these injuries, such as carpal tunnel syndrome, muscle strain, and others, can be prevented or minimized by following guidelines for proper posture in the treatment rooms and the business office. return to top
Collections At Jameson, we not only want you producing above and beyond your set goals, but we want you to collect those monies as well! Using your own capital to finance your patient’s dentistry is not profitable or wise. By carefully informing patients about their financial responsibilities you can offset many potential misunderstandings. Through Collections coaching you and your team will learn the skills and the systems necessary to make accounts receivable a thing of the past in your practice. return to top
Diagnosis / Treatment Planning / Consultation Through proper diagnosis and treatment planning, you can help give your patients what they desire in optimal dental care, but more importantly, you can give them what they NEED in optimal dental care. Jameson can give you the skills necessary to properly and thoroughly diagnose each patient while also giving you the communication skills to educate your patients on the importance of their dental health. return to top
Documentation Clear, precise documentation is a MUST in a dental practice. In order for you to properly, and legally care for your patients, you must have clear documentation systems in place. Documentation is also imperative for clear communication between team members, so that you can provide the optimal care for each patient in your practice. return to top
Effective Communication In order for a practice to be successful, the team must be able to communicate effectively not only with the patients but with each other. Learning effective communication skills can reduce stress within a practice, keep the days running more smoothly and improving overall productivity. Jameson coaches you and your team on the foundational aspects of communication skills. These are skills you will use in interpersonal communications, in patient education as well as in case presentation. return to top
Financing It is important in a dental practice to make the financing of dentistry comfortable for your patients and for you. Jameson will help you develop a financial protocol – a series of financial options – that will work for your practice, whether it is a large practice or small, new or established, urban or rural, solo or group, general or specialty. We also help you understand and establish the role of treatment coordinator in your practice. At Jameson we give you the skills to make effective financial arrangements and help you bring in appropriate financial partners in order to provide your patients the opportunity to say yes to the treatment you recommend. return to top
Full Use of Technology and Equipment Technology can be daunting for anyone in any practice. It takes someone who knows those technologies and is dedicated to only that area of your practice to make the difference for you and your team. Through the Jameson Technology Division led by Dr. John Jameson and David Redwine, Technology Coach, we offer third party, unbiased recommendations and advice. You learn how to integrate new technology into your practice. In addition, we give you and your team any necessary training to make sure you are using all of your technology to its greatest potential. return to top
Hygiene Retention The hygiene department is the lifeblood of the dental practice. With proper hygiene systems in place, you can increase your productivity and profitability with the patients you already have in your practice. Your hygiene department can play an integral part in patient care, patient retention and case acceptance. Through effective systems and communication skills you can see an increase in both the hygienist’s production as well as your own simply by maximizing the talent you have on team. return to top
Insurance Management Whether or not you are accepting assignment of benefits from insurance companies, the way you handle patients’ insurance is important. The handling of insurance is a system. It is a system that needs and deserves special attention. Jameson can help you become insurance aware, not insurance driven. We will implement systems to make your insurance management smooth and effective. We can also help you become a fee for service practice if you so choose. return to top
Leadership Jameson offers Leadership coaching to help you with all of these areas and more. The Jameson Leadership Symposium is offered regularly at the Jameson corporate office in Oklahoma City, Oklahoma. This is a life-enhancing two day workshop that helps you and your practice leaders develop the skills necessary to lead your team to success! Spend time with fellow doctors, spouses and team leaders in an intensive session, learning definitive skills and techniques on how to bring congruency and focus to your business and your team while also enhancing your personal life in the process. return to top
Marketing Jameson is pleased to announce that Dental ImageWorks is working exclusively with Jameson to deliver comprehensive marketing and advertising solutions to all Jameson clients. Work with marketing experts who are familiar with you, your practice, and your goals to ensure that you receive exceptional marketing tools precisely when you and your team are ready and capable of maximizing them. Through a process called an E-MAP (External Marketing Action Plan), you will receive an individually tailored marketing treatment plan that tells you how to successfully position your practice with your budget and skills in mind. return to top
Mission Statement / Goals – Strategic Planning At Jameson we believe that goal setting – goal accomplishment – is the foundation for fulfillment in life and in business. Cathy Jameson defines a great dental team as “a group of leaders working cohesively toward a common set of goals.” Through effective strategic planning, Jameson can help you create this scenario with your team. In the goal setting aspect of Jameson coaching, we help you establish your practice vision and mission and teach you the skills of goal setting and goal accomplishment. return to top
New Patient Experience Making your New Patient Experience an unforgettable, WOW experience takes a comprehensive, detailed approach that cuts across every facet of your practice! Making sure each new patient is treated like a V.I.P. from the first contact - to the gathering of necessary data - to taking care of their immediate needs - to conducting a comprehensive new patient evaluation - to helping them see all the benefits of your treatment plan, can bring you phenomenal growth and satisfaction. At Jameson we want you to attract new patients and keep them in your patient family for a lifetime. We are here to help make that happen. return to top
Organizational Meetings Through effective team meetings, you can keep everyone focused on the goals of the practice, keep moving forward on goal accomplishment as well as keep the systems of your practice smooth and streamlined. Jameson coaches you and your team through the development of several important forms of team meetings to establish within your practice. Be it short daily meetings or extensive strategic planning meetings, each meeting established in your practice will keep your practice thriving and on track. return to top
Overhead Control / Fee Analysis Jameson can help you take the guesswork out of your costs and your fees. With our thorough analysis of your practice overhead and fees, we can help you stay up to date on appropriate fees, while also minimizing the costs you face on a daily basis as a business owner. Most dentists set their fees based on guesswork. Jameson thoroughly researches the industry’s fee schedules as well as the demographics of your location and your practice in order to create a fair and accurate fee schedule for your practice. return to top
Patient Education It is human nature for people to buy what they want long before they buy what they need. So, how do you instill urgency for needed dental care into your patients? Through effective patient education, you can help your patient family understand their dental needs, introduce them to the dental services you have available and create a sense of value and need for optimal dental care for themselves and their families. return to top
Personnel Management We often hear from dentists that they would like to put all of their personnel issues aside and just concentrate on creating beautiful dentistry. Unfortunately, that is not always possible in today’s business environment. Personnel issues have often been arduous, but today, if these issues are not handled correctly, they can be devastating to you and your practice. To be successful, it is imperative for a healthy business to protect itself by implementing effective personnel management techniques and systems. The good news is we can help. return to top
Sales Dynamics / Customer Service Although the sales aspect of dentistry plays an integral part in the success of a practice, it is often a challenging area for dental professionals. Jameson provides you the skills necessary to give effective case presentations, make optimal use of technology for patient education and case acceptance as well as establish proper financing systems to help your patients say yes! In addition, Jameson gives you and your team the communication techniques and skills to provide the highest level of customer service to your patients. return to top
Scheduling Scheduling has been an integral part of Jameson comprehensive coaching for almost 20 years. And, still today, it is one of the biggest challenges practices face. Scheduling is a system that is always in need of improvement, so bring one of our talented business coaches to your practice today to work through the scheduling puzzle. return to top
Sterilization / Infection Control No marketing or business system in the world will improve your practice without proper clinical compliance systems in place. Jameson will help keep you and your team up to date on OSHA requirements for sterilization and infection control. The difference is in the details. With a smooth running sterilization system in place, your clinical area can run smoother and stay current with ease. return to top
Teamwork How important is every member of a dental team? Each member can make or break a relationship with a patient. With Jameson you will learn practical skills for creating a positive environment and a productive, superstar team! You will learn, together, how to maximize the talents of each team member and stimulate team development. Through team building coaching, you will reduce chaos in your practice due to communication breakdown, increase productivity and profitability through the team approach to dentistry, meet goals to get you closer and closer to your ultimate vision and improve office morale on a daily basis. return to top
Treatment Coordination and Treatment Acceptance Getting your patients to say yes to your treatment recommendations can be challenging and sometimes frustrating. At Jameson we can offer you proven systems designed to increase case acceptance, reduce broken appointments and no shows, relieve stress on you by making case presentation a team effort, and bring ease and efficiency to your case presentations. return to top