Telephone Technique: The Window to Your Practice

Telephone Technique: The Window to Your Practice By Dru Halverson **Did you know that you have less than 15 seconds to make a great impression with someone? **Did you know that the first words out of your mouth when answering the phone are judged not only on what you...

The Personal Side of Case Presentation

By Carrie Webber, Chief Communications Officer & Owner As dental professionals, you live within the clinical side of the care you provide – so much so that I dare to say many forget just how personal the work you do for patients can be to them. You are working on...

Commitment versus Compliance

By Cathy Jameson, PhD Leaders gain momentum from their employees when they involve them in the creation of the vision of the ideal practice – whatever that ideal is to them.   This is a valuable way to develop a sense of co-ownership in the practice – one that will...

Is Your Team Ready to Soar?

By Danya Montoya, Jameson Advisor As a business owner you read every blog, journal, and leadership book you can to increase your awareness and to promote growth within your practice. It is expected of you! When you are presented with an opportunity to change the...